Privacy Policy

Who this covers

• Sellers — people who create an account to build and manage an online store.
• Buyers / customers — people who place orders or share contact details through a seller's storefront or order form.
• Visitors — people who browse our marketing pages or legal pages.

Information we collect

Sellers

• Account details such as email address and authentication data (including session cookies).
• Store profile information (store name, URL slug, WhatsApp number if provided, market/currency settings, store text).
• Product content you upload or enter (images, titles, descriptions, prices, features).
• Order and customer records you receive through the Service.
• Optional inputs used for AI-assisted drafting (for example a short business description or product photo).
• If you use voice-to-text during onboarding, short audio is processed to produce text and is not kept as a saved recording in your browser tab after transcription.

Buyers / customers

• Information you submit on a seller's storefront or order flow (such as name, phone number, delivery address, and order contents). That data is collected so the seller can fulfil the order.

Automatically collected

• Basic technical data needed to run the Service securely (for example session identifiers and security logs).
• Cookies and similar technologies used for sign-in, preferences, and essential site operation.

How we use information

• To provide, secure, and improve the Service (accounts, stores, products, orders).
• To authenticate sellers and maintain sessions.
• To generate optional AI-assisted drafts (store or product text). Model providers process the content you submit for that request; we do not sell your content as a dataset.
• To communicate about the Service (for example support replies to support@storekari.com).
• To comply with law and protect against abuse or fraud.

AI processing

Some features send text or images you provide to an AI provider so we can return editable drafts (for example product descriptions or onboarding suggestions). Voice features convert short audio into text for the same purpose. AI output is a suggestion only; sellers review and edit before saving. Do not submit sensitive personal data in AI prompts unless it is required for your store.

Cookies

We use essential cookies (and similar storage) for authentication, security, and seller interface preferences such as language. These are required for the Service to work. We do not use them to sell advertising profiles of your customers.

Sharing

We share information only as needed to operate the Service, for example with:

• Infrastructure and authentication providers that host accounts and data.
• AI providers when you use AI-assisted features.
• The seller, when you are a buyer submitting an order on that seller's store.
• Authorities when required by law.

We do not sell personal information.

Retention

We keep seller account and store data while the account is active and as needed for backups, security, and legal obligations. Order and customer details are retained so sellers can manage fulfilments. You may request account-related deletion by contacting support; some records may remain where the law requires.

Your choices

• Sellers can update store and product information in the dashboard.
• Sellers can sign out to end the active session.
• Contact us to ask about access or deletion of personal data we hold.

Contact

Questions about this policy: support@storekari.com. Website: https://storekari.com.

Phone: TODO — add public support phone when available (do not invent)

Business address: TODO — add registered business street address when available (do not invent)